Figure 1, Control Center
What would your business be like if everyone knew the strategy, from the executive suite, through the leadership levels, up to the operating floor? If everyone had a clear view of their individual goals and the role they played in executing the strategy? What if each team member received real-time feedback on how they were performing to their goals? You would have a very focused and motivated team!
That is the goal of Pace and Process Control: customized dashboards for everyone. These systems, when designed carefully and thoughtfully, are indispensable to a great lean system. They allow leaders to quickly ascertain the following for a process: